• Please carry a valid ID proof/Passport along with you during the tour.
• Guest are expected to arrive 15 minutes prior to the Venue.
• The venue reserves the right to refuse entry in case of non-compliance with restaurant rules and regulations.
  
• The management is not responsible for any loss, injury, or damage sustained during the visit.
• Children must be accompanied by an adult at all times.
• Food and beverages brought from outside not allowed.
• Additional items not mentioned herein will be charged directly at the restaurant.
• Please wear smart- casual and respectable clothes.
• Any additional requests such as shisha or drinks that are not included in the buffet will be charged at your table and need to be paid directly.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  

Cancellation Policy

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

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Child Policy

• Children under 3 years will be considered infants and entry will be free of cost.
  
• Children aged from 4 to 11 years will be considered as children and charged a child rate.
• Children above age 12 will be considered as an adult and charged the adult rate.
  
• Age policy specific to Al Muntaha and L’Olivo at Al Mahara - Only children 8 years and above are welcome.

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