It is recommended that you do not take infants below 1 year of age inside the lounge (although this is at the parent's discretion).


Note that children must always be accompanied by an Adult or a Guardian during the tour or attraction visit.


Thermal clothing will be provided for all guests. It is recommended that you wear clothing covering your legs as thermal trousers are not provided. The lounge also has a buffer zone where guests are advised to spend 2-3 minutes acclimatizing their bodies to the sub-zero temperature inside the lounge.


Note that some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.


Timings:
Daily: 10 am to 10 pm 


How to Reach?
Get a taxi to the Times Square Center - Ground Floor - Sheikh Zayed Road - Dubai - United Arab Emirates

Cancellation Policy

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

Tickets that are once booked cannot be canceled or refunded. You can contact our support team for manual cancellation - Our team will review it manually and let you know of any possibility.

Child Policy

• Children under 4 years will be considered as infant and entry will be free of cost.
• Children between age 4 to 12 will be considered as child and charged child rate.
• Children above age 12 years will be considered as an adult and charged adult rate.

Child Age limit - 3 to 11 years