Important Information
Guests aged 12 and under must be accompanied by a responsible adult with a valid admission ticket.
Outside food and beverages are not permitted inside the venue.
Some artworks involve water. To enter these areas, you’ll need to remove your shoes. Complimentary lockers are available for your convenience.
High heels are not allowed inside the museum. Please wear flat-soled, comfortable footwear.
Certain artworks feature UV lights, flashing lights, and fog effects.
We recommend wearing comfortable, practical clothing that allows you to move freely and enjoy the immersive experience.
For those interested in taking photogenic pictures, wearing white or plain-colored outfits can help you stand out against the vibrant projections and lighting effects.
Some installations include water elements. Consider wearing clothing that can be easily rolled up to the knees to avoid getting wet.
Tickets allow direct entry,Guests can visit the venue without any prior timeslot booking during this period only. :
Weekdays: Tickets are valid for time 10 am to 4 pm. 
Weekends  & public holidays: Tickets are valid for time 10 am to 1 pm. 

Cancellation Policy

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

Tickets that are once booked cannot be canceled or refunded. You can contact our support team for manual cancellation - Our team will review it manually and let you know of any possibility.

Child Policy

• Children under 4 years will be considered as infant and entry will be free of cost.
• Children between age 4 to 12 will be considered as child and charged child rate.
• Individuals above 13 years of age will be considered as an adult and charged adult rate.

Child Age limit - 3 to 11 years