Museum of the Future Dubai Do not buy without speaking to us

Important Information

Note that the tickets need to be exchanged for wristbands at the entrance. Please ensure to arrive 15 minutes before your booked time slot.


Note that the museum has a strict policy for maintaining the time slot selected. Besides a grace period of 30 mins before/after the selected time slot, early/late entrance to the Museum will be denied.


Infant strollers are allowed inside the museum


You are encouraged to travel via Metro or other more sustainable means. Self-parking for museum ticket holders on the day of validity is available free of charge for 3 hours, however, parking spaces are limited and subject to availability (electric car charging is available). Valet parking is available at an additional charge.


The full self-guided visit is expected to take approximately 2 hours. Please ensure to arrive 15 minutes prior to your booked time slot. If you miss your entry time, the attraction will try to accommodate you on the next available time slot on the same day, based on availability.


Photography and videography are allowed as long as the images are taken using existing light only (no flash) and are for personal, non-commercial use.


Please dress in a manner that is appropriate for a public space in the UAE and is respectful of the local culture.


Food and beverages are available for purchase and are to be consumed in designated areas. Guests may bring their own food to consume in the lobby and gardens. Caregivers may bring snacks and drinks to the Future Heroes floor, but not past the entry barrier. No food or drink is allowed in the other exhibitions out of concern for the safety of all guests.

Cancellation Policy

Free Cancellation 60 hours Prior

Tickets that are once booked cannot be canceled or refunded. You can contact our support team for manual cancellation - Our team will review it manually and let you know of any possibility.

Child Policy

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• Individuals under 3 years will be considered as infant and entry will be free of cost.
• Individuals aged from 3 to 10 years will be considered as child and charged child rate.
• Individuals above age 10 will be considered as an adult and charged adult rate.

How can I book my ticket?
Ticket booking is very easy. You can make the booking online by visiting our official website, offline mode by visiting our office or through WhatsApp message or call the number +971506800227 or else through our customer support team. Any of the methods you can choose and book your tickets.


What is the method of payment to book the tickets?
You can easily book your tickets through the following online modes: debit card, credit card, phone Pay, Google Pay, and Paypal. If you want, you can also visit our office and pay the ticket booking amount in cash.


How will I get my ticket after the booking is confirmed?
You can get your tickets instantly via your Whatsapp number, which you used while booking, and also you will receive them at your email address.


Can I cancel my ticket and change my travel date?
You can check the Cancellation policy in the above section, and for the validity of the ticket, you can check your ticket itself. If your ticket is an open-date ticket, you can visit any day before the ticket validity.


Are there any types of transfers included in the ticket?
Please check the Inclusions and Exclusions section above. You will definitely get your reply from there.


Can I get a private transfer if I pay an extra amount?
Yes, you can definitely get a private transfer, as we offer transfers based on your request. Do contact our customer support team for the details and pricing policy.


Is food allowed inside the attraction?
No, food and beverages are not permitted inside the premises.