For private transfers, pick-up from Areas other than centrally located Dubai Hotels / Residence will be done on request with an additional surcharge.
Transfers are only provided from centrally located hotels and residences in Dubai city. (Deira, Bur Dubai, Sheikh Zayed, Marina and other nearby locations)
Please adhere to moderate dressing as the trip includes visit to the Grand Mosque (knees and shoulders covered, decent public attire)
All personal expenses spent for lunch, shopping, drinks, dining etc. on-site during the tour will be borne by the guest.
Transfer timings may be modified by 30 to 60 minutes, depending on traffic conditions and your location.
Grand Mosque is not open for tourists on Fridays.
On Fridays the tour time would be 10:00 AM to 09:00 PM 

Cancellation Policy

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

Tickets that are once booked cannot be canceled or refunded. You can contact our support team for manual cancellation - Our team will review it manually and let you know of any possibility.

Child Policy

• Children under 3 years will be considered as infant and entry will be free of cost.
• Children aged from 3 to 10 years will be considered as child and charged child rate.
• Children above age 10 will be considered as an adult and charged adult rate.

Child Age limit - 3 to 11 years