• Please ensure that you carry a valid form of identification, such as an ID proof or passport during the tour.
• Children below the age of 13 are not permitted to enter the exhibition without an adult companion.
• The average experience time is approximately 90 minutes.
• Last admission at 10:00 PM (Mon - Thu) or at 11:00 PM (Fri - Sun and holidays)
• There will be no refund for unused or partially used services.
• Pregnant women, the elderly, and those sensitive to light should have a guardian for safety and comfort. Visitors with a history of medical conditions (e.g., stroke, panic disorders, heart disease, seizures) are advised to proceed with caution."
• Pets are not allowed in Arte Museum Dubai.
• Re-entry is not permitted.
• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
• Guests are prohibited from bringing food and drinks outside into the Museum.
• The venue reserves the right to refuse entry in case of non-compliance with Museum rules and regulations.
• The management is not responsible for any loss, injury, or damage sustained during the visit.

Cancellation Policy

• In case Tours or Tickets cancelled after Booking 100 % charges will be applicable.

-

Child Policy

• Children under 4 years will be considered as infant and entry will be free of cost.
• Children between age 4 to 17 will be considered as child and charged child rate.
• Children above age 18 years will be considered as an adult and charged adult rate.

-