• Meeting point is the AL Seef, Next to Aladdin Treasures  
• The Coin Museum will be closed on public holidays without prior notice.
• Pack weather-appropriate clothing and accessories, like a jacket or hat, depending on the forecast.
• Bring necessary personal items such as identification, wallet, and any required permits or tickets.
• Recommend wearing supportive footwear for a more enjoyable experience; choose comfortable shoes suitable for walking.
• The walking tour involves a moderate level of activity, so participants should be comfortable with sustained walking.
• Please note that certain locations may be closed for visits on specific days and weekends. In such instances, we disclaim responsibility, and no compensations will be made.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.

Cancellation Policy

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

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Child Policy

• Children under 3 years will be considered as infants and are not allowed for this activity
• Children between ages of 3 to 11 will be considered as children and charged child rate.
• Children above age 11 will be considered as an adult and charged an adult rate.

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• Is Dubai the capital city of UAE?
A.  Abu Dhabi is the capital city and the largest of all the emirates (states) in the UAE. Dubai though is more famous due to its iconic structures and ever growing tourism industry.
 
• What is the official language of the UAE?
A.   Arabic is the official language. Nevertheless, the most commonly spoken language in Dubai is English.
 
•   Is Dubai safe for tourists? 
A.   Dubai is often reputed as a safe destination for an enjoyable holiday in the Middle East. Thanks to its stringent laws and crime-free environment.
 
• Is it mandatory to have a visa to enter Dubai? 
A.   This depends on your nationality. For instance, visitors from GCC nations including Bahrain, Oman, Kuwait, Saudi Arabia and Qatar do not require visa. Likewise, people traveling from certain countries like Australia, Austria, United States of America, and UK, among others, are eligible for visa on arrival.
 
• What is the currency of UAE? 
A.   The local currency of UAE is AED (Arab Emirates Dirhams) that is also simply referred to as Dhs (Dirhams).
 
• Where could I exchange foreign currency? 
A.   With a number of money exchange counters dotted across the malls, shopping centers and banks. It is not at all a tedious task to exchange currency in Dubai. Moreover, most banks and ATMs accept credit cards.
 
• What is the religion of Dubai? 
A.   Islamic traditions are followed in Dubai as well as other emirates of the country. That said, Dubai is tolerant to other religions.
 
• What is the emirate’s dressing etiquette? 
A.   Though it is not mandatory for expat women to cover their body, head and hair as Emirati women do, it is vital for them to cover their body from shoulders to at least knees. For men, Dubai’s etiquette requires them to dress up well and not to put on anything that is extremely short, such as cycling shorts and boxer shorts, in the public.
 
• How about the weather condition in Dubai? 
A.   Due its location in Arabian Desert, Dubai is usually characterized by hot, humid climate for most part of the year. During summer months, the temperature can go up to 40 to 45 degree Celsius. Alternatively, the winter that runs from November to April is pleasant, refreshing, and salubrious as temperature drops down to 25 degree Celsius or even less, especially in December – January months.
 
• Is it allowable to consume alcohol in Dubai? 
A.  Dubai’s law strictly forbids the intake of alcohol in public spaces and while driving. However, alcohol consumption is permitted in bars attached to hotels, clubs, restaurants, and private functions.
 
• What is Dubai’s time zone? 
A.   The time zone of Dubai is GMT/UTC +4 hours.
 
• Which are the major mobile phone providers in Dubai? 
A.     Du and Etisalat are the major telecommunication service provides in the UAE.
 
• Which are the major newspapers published in Dubai? 
A.   Significant of the Dubai’s newspapers are Al Khaleej, Gulf News, Emirates Today, Al Bayan, Emarat Business Review, The National Times, and Arabian Business.
 
• Who is the ruler of Dubai? 
A.   His Highness Sheikh Mohammed bin Rashid Al Maktoum is the Dubai’s ruler and UAE’s prime minister as well as vice president. He ascended to power following the death of His Highness Sheikh Maktoum bin Rashid Al Maktoum in 2006.
 
• How to get around in Dubai?
A. Public transport means, managed by the RTA (Roads & Transport Authority), is perhaps the best way to move around in Dubai. These include public buses with inter-emirate services, taxis, and metro rail network comprising red and green lines.