• Please carry a valid ID or passport with you.
  
• Kindly provide detailed information about your locations to ensure smooth transfer operations.
• Please note that the waiting time for transfers is approximately 15 minutes.
• Pickup time may vary depending on your pickup location and traffic condition.
• Oversized and excess baggage is subject to the availability of storage space.
• If guests fails to report within the given time it will be a NO Show and there will be no Rescheduling or Refund for it.
• There will be no Refund for unused or partly used services.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  

Cancellation Policy

• For all cancellations made 24 hours prior to the tour departure time NO charges will be applicable. 
• If cancellation made within 24 hours of your tour departure time 100% charges will be applicable.
• If eligible for a refund your amount will be returned back to you within 7 working days.

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Child Policy

• Children under 3 years will be considered as infant and entry will be free of cost.
• Children aged from 3 to 10 years will be considered as child and charged child rate.
• Children above age 10 will be considered as an adult and charged adult rate.

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